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When I click Resolve on a case, the "Assigned To" drop-down is disabled. Our usual workflow when resolving a case is to assign it to a QA person, regardless of who opened it. Is there any way to enable the Assigned To drop-down, so that we can reassign the case when resolving it? |
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5
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I can't remember if the Workflow plugin is installed with FogBugz 7 by default, but if it isn't - install it. Go to Admin -> Workflow... Customize Workflows Edit the Default Workflow (or create a new one and re-configure all the projects you want to use it in) You can assign a default QA person for resolved Cases and you can un-check "Force" so that the default is alterable |
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