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2

I cannot reproduce this problem reliably, but I've seen it happen several times already. FogBugz sometimes doesn't return correct answer on listWorkingSchedule XML api call. It simply returns empty response (<response></response>). Why does this happen, and how can I make it work properly? I'll try to update my question when I know more.

We just observed this problem on crime.fogbugz.com server (FogBugz Version 7.0.31H (DB 713, GEN 439, Build 968))

Update: after playing with Site working schedule in FogBugz UI, listWorkingSchedule started returning correct values. I am not sure which values were changed, but there were some good values already even before changing them.

edited Sep 18 2009 at 18:51

asked Sep 18 2009 at 18:09

Peter Štibraný♦
980●2●11

David Fullerton · Accepted Answer · 2009-09-18 19:22:26Z UTC

4

I looked into it, and it looks like a bug on our end. It happens if the specified person has never edited their working schedule. In this case, it should load and return the site working schedule, but that doesn't seem to be happening.

edited Sep 18 2009 at 19:22

answered Sep 18 2009 at 19:14

David Fullerton
711●3●6

	Thank you David. Is the same true about site working schedule? I mean, is it possible that listWorkingSchedule with ixPerson=1 also returns empty response sometimes? – Peter Štibraný♦ Sep 18 2009 at 19:30
	Yes, that's also possible if you've never edited the site working schedule. We'll get this fixed soon. – David Fullerton Sep 18 2009 at 19:53
	Thank you very much for explanation! – Peter Štibraný♦ Sep 18 2009 at 20:01

Roman · Answer 2 · 2009-09-18 19:00:13Z UTC

0

Not sure if it's the same, but at least I noticed something similar when for example trying to use the viewPerson command via the XML API and using incorrect case for the commands.

For example calling with:

cmd=viewperson

would return an empty response. But

cmd=viewPerson

would work.

answered Sep 18 2009 at 19:00

Roman
1,021●3●15

In my case, I always use listWorkingSchedule (with capital W and S). Command name is always the same, it's hardcoded in the application. It usually works, but sometimes it doesn't. – Peter Štibraný♦ Sep 18 2009 at 19:03

FogBugz doesn’t return site working schedule sometimes

2 Answers