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What we want: When a case gets fixed, it should be flagged for (roughly) acceptance testing. This should be the default, but can be overridden.

We need to filter for this state (e.g. "all cases with status 'flagged for acceptance testing' for milestone X")

What we tried: Adding a new 'Resolved' status 'Resolved (FLAGGED)' for Categories Bug, Feature and Inquiry.

Problem: I can filter for either "Bug - Resolved (FLAGGED)", or "Feature - Resolved (FLAGGED)", not both.

It does work when I make that a search term, but entering status:"resolved (FLAGGED)" is nasty, and a bit error prone since the search is space-sensitive.

Question: Is there a better approach for that, or can the fitler problem be solved?

edited Mar 24 2011 at 13:50

James McLeod♦
3,075●1●4●10

asked Mar 24 2011 at 13:06

peterchen
240●7

James McLeod · Accepted Answer · 2011-03-24 13:56:22Z UTC

2

The most natural approach is simply define "Resolved (Fixed)" as being the flag for acceptance testing (i.e. it doesn't mean "this bug has been fixed," it means "development has offered a fix which needs to be verified"), and then use "Closed (Fixed)" to indicate the fix has been accepted as resolving the case.

answered Mar 24 2011 at 13:56

James McLeod♦
3,075●1●4●10

Just an addition after working a while with this: Keeping cases on "Resolved" screws up up the time planning, as the remaining time is still booked on the project. Workaround for the workaround: adjusting the estimate to the time spent, but that's just.. gahh. – peterchen Jul 19 at 7:48

Custom Workflow: Step between “Fix” and “Close”

1 Answer