I've successfully changed the subject line for the general emails FogBugz sends around to users but can't figure out how to change the verbiage for the subject line of email initiated (and email replies) within FogBugz. The FB_EMAIL_SUBJECT variable in the lang.xml file doesn't affect them. And, there doesn't appear to be any other variable referring to email subjects that works.
We'd really like to put the case number at the end of the subject line. How do I do it? Thanks.