I've successfully changed the subject line for the general emails FogBugz sends around to users but can't figure out how to change the verbiage for the subject line of email initiated (and email replies) within FogBugz. The FB_EMAIL_SUBJECT variable in the lang.xml file doesn't affect them. And, there doesn't appear to be any other variable referring to email subjects that works.
We'd really like to put the case number at the end of the subject line. How do I do it? Thanks.
This is actually kind of tricky, but can be done if you're willing to modify your installation's source code and recompile FogBugz.
Before attempting this, make sure you backup both your FogBugz directory as well as your FogBugz database. Also note that if you want this customization to carry forward to future versions of FogBugz it will be up to you to apply the same changes after each upgrade.
The code you're looking to modify is inside dlgBugEditing.was in the GetEmailFields function.