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We use BugzScout to report bugs to FogBugz. We also provide the sCustomerEmail field so we can keep track of which customer(s) are having this problem. However, this causes problems because the correspondent field is overwritten when a new occurrence of the same issue is registered by a new customer (i.e., same bug, but a different sCustomerEmail).

Can FogBugz and BugzScout be modified to support having multiple correspondents per case?

Case FC2037977

edited Mar 29 2011 at 13:45

FogBugz FAQ♦♦
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asked Mar 16 2011 at 15:53

db♦♦
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	But multiple correspondants are already supported on inquiry cases (just reply to multiple people or email a case with others on the CC line) ? Is it not supported on the bugzscout cases at all? – blog.scott Mar 16 2011 at 19:32
	Sorry, I meant specifically support for multiple correspondents when the cases are being reported by BugzScout. I've updated the question to reflect this. – db♦ Mar 16 2011 at 20:03

db · Accepted Answer · 2011-03-16 15:54:14Z UTC

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answered Mar 16 2011 at 15:54

db♦♦
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Feature-request: Add BugzScout support for multiple correspondents per case

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