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Question

1

How can I search all cases that were created by email or community members?

Those cases are not necessarily in the inbox anymore.

flag	asked Mar 9 2011 at 15:21 mathieu 13●2

Michel de Ruiter · Accepted Answer · 2011-03-09 20:36:59Z UTC

1

We have a virtual user called Inbox, used primarily as the Primary Contact of the project. So for us, openedby:Inbox suffices.

answered Mar 9 2011 at 20:36

Michel de Ruiter♦
2,940●1●4●14

	Thanks, that works. – mathieu Mar 11 2011 at 16:32
	That's a really good idea! – Rich Armstrong♦ Mar 15 2011 at 15:19

Search all cases created via email