I use Firefox, and its shortcuts for opening links in new tabs/windows:
- Ctrl-click to open in new tab
- Shift-click to open in new window
I've noticed when I do this to open FB cases from a list view in a new tab/window, FB still selects/unselects the case row as though I had clicked on the case row outside the link.
For ctrl-clicks it isn't so bad, as it just selects the case I am going to be looking at. In fact, sometimes that actually saves me time, if I then need to do a bulk operation on all the cases I looked at.
But for shift-clicks, it will select the case I opened plus all cases between that case and the previous case I selected, which really isn't useful at all, since it selects a bunch of cases I had no interest in whatsoever.
Personally, I don't see much value at all in selecting cases when the case link is clicked to open the case. I think it would work better if it left the selection unmodified. That way I can be sure only the things I explicitly wanted to be selected are selected. At the very least, I think it shouldn't do multi-select for the shift-click case.
Is this a bug? Is there some plugin / script that could fix it?