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In Firefox 4 (beta 11), when editing anything in a case (such as an email, or note), every time I type an apostrophe character, the cursor jumps back to the beginning of the paragraph. The bug is not present in the Wiki editor.

  • Steps to reproduce: Type text in the RTE including an apostrophe.

  • What I expect: The text I typed including the apostrophe.

  • What I get: The text I typed, but with the apostrophe and everything after it at the beginning of the current paragraph.

Is there a way to stop this happening? Is this something that is fixable/should be fixed on the FogBugz side, or is it a Firefox 4 problem? I am using a British keyboard layout.

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3 Answers

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This appears to be a bug in how the rich text editor handles the "Snippet Activation Key" on non-US layout keyboards. What keyboard layout are you using?

As a workaround, others have found that changing their snippet activiation key (My Settings -> Options) to something other than apostrophe has alleviated this problem.

For more information, have a look at this question: German keyboard: shift+# snippet hot key doesn’t work in HTML/rich text email mode

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I am using a British keyboard layout. From a quick play, it looks like the snippet activation tool is actually a "'" (backtick), so I don't know why it would be activating on an apostrophe. I will have a look at the workaround, but is there a plan to fix this "properly"? – Mark Hatton Feb 23 2011 at 22:47
Yes, we are planning on releasing fixes to this issue soon. – FogBugz FAQ Feb 28 2011 at 20:23
I am also experiencing this issue (UK keyboard) - changing the snippet activation key to ^ (caret) seems to be a workaround. – RichTea Mar 11 2011 at 16:52
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I got this too, and since I last used a tilde in normal typing sometime around 1987 I changed my snippet activation key to ~

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Fwiw, still have his problem. UK keyboard, FF 8, FogBugz 8.7.18H (DB 789, Build 2)

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