Question

When we use FogBugz to send email from within a case, the "Date" recorded is displayed with the server's time zone information. Since we're an on demand customer, it's "(GMT-05:00) Eastern Time (US & Canada)".

In our Regional settings we've chosen "(GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna", yet it's not used as a source to display the date.

This can be confusing at times. Although the date is correctly written, I would expect it to be displayed with our time information.

Case FC2021560

Answer 1

Even though it's not modifyable - the application should still be able to display the date in the proper time zone.

For example, my server is in Pacific time but I have a lot of users in Central Time. Mail clients translate the time zone on their own, but fogbugz displays the timestamp of outgoing mails in the server time instead of the user's time zone. I don't see why the display can't be changed.

C

Answer 2

I've entered this as a feature request. Please vote up the question (since you can't upvote the answer, making this a little redundant, as was so gently pointed out to me) if you would like to see it implemented!

Answer 3

To my knowledge, this is being set directly by the underlying .NET libraries when the message is being sent, and as such, is not something we can modify.

The following code is what sets the "Date" header in System.Net.Mail.Message.PrepareHeaders:

this.Headers[MailHeaderInfo.GetString(MailHeaderID.Date)] = MailBnfHelper.GetDateTimeString(DateTime.Now, null);