Question

Is it possible for a guest to edit cases that they have submitted?

I know they can check the status of a current case, and FogBugz correctly sends an email to the user with the correct link. However, if a guest user forgot to add a screenshot, or didn't explain the problem very well, there doesn't seem to be a way of them being able to add additional content to a case.

Answer 1

First Nobody can edit a Case, If you talk about add something then They have to do it sending and Email with the case number.