Question

After update from 8.0.32 to 8.3.42 mobile safari (iPhone, iPad) is unable to edit cases or view normal case filter.

You can view a case filter (the format is completely different), but you cannot edit the cases, reply to emails within the cases, etc.

We love the new HTML case editing / email features though!

The only issue is that we have some tech people here that use their iPhones and iPads to view FogBugz cases, edit cases and reply / email; which we can no longer do.

Will there be a potential fix for this or an iPhone / iPad App?

Answer 1

FogBugz 8.3 added FogBugz Mobile, a new mobile-specific version of FogBugz that's been optimized for mobile devices.

The version that shipped in 8.3 is just the beginning of FogBugz Mobile, and as such, doesn't yet have all the features of the full FogBugz interface.

You should still be able to edit cases and view your filters, but replying to email is not supported just yet. We're working on it though!

That all being said, if you'd still like to use full-blown FogBugz from your mobile device, you can always click on the "Full site" link at the bottom of the mobile interface.