I'm not sure if this is the right place to post such a thing. I think the new stackexchange.com based support site is not as good as the old - but getting my point...
I work on a slow/intermittent connection sometimes and entering or editing a new case sometimes will end up just sitting there with "Submitting..." at the top but never actually submit the issue. The major problem here is that I cannot submit it again!
Unlike some web pages where I can just press "Reload" button to resubmit this doesn't work with FB. Also, the "OK" button used to submit it in the first place is disabled, so I have no way to submit it. Now, luckily I can copy/paste the tile and description to a new case or by reloading the case and editing it again, but I cannot copy/paste the other ~10 fields that are part of a case. So it is terribly frustrating. I wish I could just re-enable that OK button (or it did so itself) and let me try to resubmit the edit/new case again.
P.S. I just had the same problem with this support forum post and lost all of my edits because I couldn't copy/paste them!