I have just created my entire schedule and estimated times and working hours within FogBugz. It's Saturday, an off day, and I started to finally use FogBugz for what it is. And I set "working on" to be a case (which I am uncertain about... I presume this is unnecessary, and I can just add in working time on cases manually at the end of the day, right?). And it reports the following:
Outside working hours
Your working on item has been changed, but because you are outside your working schedule a new time interval has not been created. Do you want to create a new interval now? (Remember to close it if you do.)
I have absolutely no idea what a time interval is, and searching for help on this returns nothing. So, I am asking for help to determine what this is, and why I have to be aware of it, and close it later (isn't FogBugz supposed to be easy to use by getting out of your way? I would rather not have this in my mind to worry about, it's supposed to free my mind, not add complexities and worries).
Also, I would like to submit this as feedback to the FogBugz team that this poo-up is a great place to have a link to a page that explains what time intervals are all about, and why they have to be closed, and why they are weird during off work hours.
Thank you for your time,
P.S. The 'quote' button on this webform does not work. It just added > around the text I wanted to quote, and it duplicated the last line of text within the selection 5 times!! -- 2 before the quote, 2 within it, and 1 at the very end of this message. May I also submit this as a bug? And the undo feature does not undo the quote button, so it just screwed up all the text, and add CR's in it, and I cannot undo it. I would like to submit this as a bug report as well.
P.S.S. I am now done working on that case. How do I close the new time interval that I apparently created? I assume it closes automatically when I click "resolve and close" on the case, or click "Working On - Nothing". Is that the case? I know it'll make sense once I know this software inside out, but I don't yet, so the help screens have to actually point me to places where I can learn what they are talking about, like a tutorial. I did just now find the standard documentation here: http://fogbugz.stackexchange.com/questions/tagged/documentation which I didn't know existed since I was looking for a tutorial, and not just hard documentation. Maybe the software should point you to this place directly. If it does already, my apologies, since I missed it.