We prefer to use the on-demand instead of self-hosting, but we really need outgoing email to funnel through our own mailbox. Fogbugz On Demand uses it's own SMTP server.
I'd like to request at least one of the following features for the on demand version to help solve this:
A way to use our own SMTP box for all outgoing mail
An automatic CC or BCC for all outgoing mail
A copy of all outgoing mail to sent to a 'sent items' folder (or any specified folder) via IMAP