We recently purchased FogBugz and have 2 installs (test/live).
Both have been working fine for last couple of weeks and today I just get the "FogBugz Internal Error" page in our test system. We use the test system to develop all of our automation against before we push it into live.
Firstly, how do I tell what the error is? This screen gives absolutely no information. The message says,
An internal error occurred in FogBugz. If you are unsure of how to fix this error, and you have made no changes to the source code of FogBugz, please report this error to Fog Creek Software by clicking "Submit."
How would anyone be sure of how to fix this error when there is not details presented of what the error is? Is there some way of getting more information from this screen without having to submit the error? I thought the details might be visible in a hidden div but I can't find any info that is useful in the HTML.
Edit: I was able to find some information in the event log for the web server and found the following warning:
Exception information: Exception type: OleDbException Exception message: The log file for database 'fogbugz' is full. Back up the transaction log for the database to free up some log space.
Request information: Request URL: http://someserver.ca/FogBugz/heartbeat.asp
Request path: /FogBugz/heartbeat.asp User host address: 10.97.6.152 User: Is authenticated: False Authentication Type: Thread account name: SomeDomain\fogbugzaccountname
I am not sure how to fix this though.
