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Does anyone know of a way to manually train the auto sort filter. I have a few very common terms that I know I want to key on for filtering. Such as: "License", "Product Name", "Activation". There are some common ones that are dead giveaways for us but the auto sort hasn't caught on yet. I would love to help train it. |
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Autosort looks at a lot more than the words in the email. It looks at all the header info, which can sometimes have many more words (tokens) than the email text itself. This is why it's hard to "train" to specific words (and why, despite years of history, it still lets through the occasional Viagra email on our site). Those strengths make it good for spam filtering, but not bulletproof for sorting other stuff. Here's the best practices: http://fogbugz.stackexchange.com/questions/23/best-practices-for-using-autosort |
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