Question

I would love to convince our group to use FogBugz, but the cost is a sticking point. To ease this pain, suppose we do not purchase any maintenance (per user, per day):

1. Do we still have access to minor version updates? Security updates?

2. Is our only support option these public "forums"?

3. If we then want to add another 10 license pack in the future, can we just pay that price (no maintenance)?

4. If FogBugz 9 comes out, could we then make the decision to pay (retroactively) for the maintenance contract or buy the new version outright?

5. Any other thoughts?

Answer 1

Here is the email Will sent to AnonymousDev regarding his questions:

Can I use FogBugz for my server without a maintenance contract?
ANSWER: YES

I would love to convince our group to use FogBugz, but the cost is a sticking point. To ease this pain, suppose we do not purchase any maintenance (per user, per day):

   Do we still have access to minor version updates? Security updates?
   ANSWER: You have access to security updates.

   Is our only support option these public "forums"?
   ANSWER: YES

   If we then want to add another 10 license pack in the future, can we just pay that price (no maintenance)?
   ANSWER: YES

   If FogBugz 9 comes out, could we then make the decision to pay (retroactively) for the maintenance contract or buy the new version outright?
   ANSWER: That's right, you could pay for retroactive Maintenance PLUS 1 Year going forward. Or you could purchase new licenses outright.

Answer 2

I'm having someone shoot you an email now to discuss purchasing options.