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Our Fogbugz install (v 8.1) is configured to use Active Directory authentication.

Everything works as expected except that all user lists show usernames instead of full names. This is a problem because as the amount of users grow so does the likelihood of wrong assignments. (i.e. assigning a case to a MikeB instead of MikeA)

we first started using Fogbugz authentication and it was correctly showing full names in those lists but after switching to AD authentication it only shows usernames.

Our AD is a Windows 2008 server. I've tried searching for the attribute on the Active Directory users and groups management console that would match what Fogbugz is fetching but I don't see it. Each account has only a few fields, and First name and last name correctly filled out.

What attributes is Fogbugz fetching from the AD for each user?

Any ideas on how to fix this?

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Looks like we're working with you directly on this. – Rich Armstrong Jan 4 2011 at 20:00

closed as too localized by Rich Armstrong♦♦ Jan 4 2011 at 20:00

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