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Often a case in FogBugz is closed, but needs to be re-categorized under the appropriate project, area, or parent case. The person who closes the case may not care about the category as much as a project manager or administrator who wants to see the cases organized a certain way. Re-opening a closed case just to correct data like this throws off any value that the Resolved Date or Closed Date fields might have had regarding the actual resolution of the issue.

Is there a way to get FogBugz to allow milestones, projects, areas, and parent cases to be edited after a case is closed? Perhaps a plugin could be used for this purpose?

Case FC1778074

edited Apr 12 at 21:55

adambox♦♦
21k●15●48

asked Nov 9 2009 at 21:51

joshl
326●5

	I always wondered why I couldn't edit a closed case, what's the logic behind that? – Ryan Oct 29 2010 at 15:14
	I agree, we often have to change the milestone on closed cases. – Samuel Neff Apr 2 2011 at 14:44

Jacob · Answer 1 · 2009-11-10 18:46:18Z UTC

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Both plugins and the FogBugz XML API have the ability to edit fields after the case is closed.

answered Nov 10 2009 at 18:46

Jacob
235●8

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But is there an existing plugin to provide this functionality through the UI? – Samuel Neff Apr 2 2011 at 14:44

Blair Whitney · Answer 2 · 2011-07-01 23:03:26Z UTC

Why can't I edit a case that is closed, e.g. to set the case from a bug to a feature, when trying to clean up the closed cases at the end of a project ? I do not want to write a plugin to have to do this. I want it just to be something I can configure in the standard FogBugz product, maybe even for Admins only ?

ab144 · Answer 3 · 2012-03-01 09:52:31Z UTC

I'd add title and priority to the list of attributes I want to edit when the case is closed. These often need to change when using FogBugz to generate Release Notes.

I can add a release note to a closed case, but the title of the case also appears in the Release Notes yet I can't edit that without reopening the case.

Sometimes need to edit priority too as that affects the order in which cases appear in the release notes - sometimes something is a high priority when open, as it needs to be fixed quickly before release, but is quite minor as far as release notes are concerned.

Edit a closed case

3 Answers