Question

Hi,

I have a user who just left to attend to a sick family member overseas, but she left her FB "working on" set to a case, and didn't set a vacation. She will be away for 5 weeks.

I am an administrator of our FogBugz installation, so I was able to set the vacation for her, but how do I set her "working on" to nothing?

She has automatic start/stop set, so will the system be smart enough to not start her "working on" tomorrow?

Thanks,

Peter.

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[Edit]

Ok, from the responses I see that it isn't possible. I'm going to add the feature-request tag to this post. Thankyou answerers.

Case FC1977539

Answer 1

There doesn't seem to be a way to do this aside from change the user's password, log in as them, stop their working on, log out, then issue the password reset email. While that's technically a "workaround" I've opened up a case to see if we can do just a little bit better.

If you like the idea, please upvote the question (not this answer!) and we'll look into including some kind of option for this in a future release.

Answer 2

I was considering a plugin for this myself, however, since no direct modification of FB tables are allowed, I was not able to get it to work. I looked in the API to see if there was any way to do it, but I was not able to find anything.

If someone knows if there is a way via the API to "stop work" on a CTimeInterval and/or if there is a way to "turn off" the WorkingSchedule, then i could have the plugin ready in a flash since I wrote it all only to realize I couldn't modify the tables.