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I'm using FogBugz to pull support queries from a GMail inbox, so I have the option of using either POP or IMAP. I find that FogBugz can take a few minutes to pull new cases from the email account using IMAP. If I want my queries to be indexed by FogBugz as quickly as possible, is there any preference for POP over IMAP? And if I leave messages on the server, will IMAP checking slow down over time? |
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If you choose to leave IMAP messages on the server, the search for new messages could in theory slow down over time, though that's probably not a concern in practice. Generally, if you have the option to use POP3, it is a better fit for how FogBugz processes mail. IMAP was added primarily to support customers unable to run a POP3 server. |
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We've not done any benchmarking on performance between POP3 and IMAP, mostly because there's a built-in throttling mechanism, in that FogBugz only pulls in messages at max once every 15 seconds. For hosted FogBugz, that can slow down to once a minute or less depending on server load. A few seconds or even a few dozen seconds worth of slowdown on one protocol versus the other makes less of a difference with this design. |
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