Question

Hi,

When I search for cases in FogBugz it doesn't seem to rank search results by relevance like Google does. It simply outputs all the results that match the query in no particular order. What is the way to tell Fogbugz that I want to rank search results?

Example. Let's say that if I have three cases: 1. Database is out of date 2. Some strange database problem 3. Database failure on MSSQL

Now I want to find MSSQL database problems. What syntax should I use in search query? a) If I search for MSSQL database problem I get no results at all (because it search for all of the words). b) If I search for MSSQL OR database OR problem I get all 3 cases in the same order although it's clear that case 3 is the most relevant of all.

Thanks.

Case FC2025506

Answer 1

I agree that the ordering of results isn't particularly helpful by default. We are looking at overhauling search at a low level in a future release. Please up-vote this question (not this answer) to show your support for this.

In the meantime, here are a few tips that may make things work a little better:

• Restrict to searching just cases by adding type:case.
• If you know the word you're searching for is in the title, search for title:word.
• To order by most recently viewed, add orderby:-lastviewed.
• I also sometimes throw in a few other terms like status:active or editedby:me to narrow things down.