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We've recently upgraded to FogBugz 8.0 and I discovered a somewhat odd behavior that seems incorrect. When listing cases and the case title is short the rest of the title column is filled with an excerpt of the last comment on the case. In some cases the excerpt is displaying text that has been deleted. We had a case that was closed and at the same time a comment was added to the case. Later on we had to reopen the case and then the comment was removed (due to the fact that the information in the comment was not accurate any longer). Then when listing the cases the deleted comment was displayed as the excerpt even though it wasn't visible when viewing the case which feels a bit confusing and incorrect. Could somebody please confirm that this behavior is incorrect?

Best regards, Johan L

Fog Creek Case FC1962706

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I can reproduce the behavior you're describing using the Case Event Edit plug-in.

I suspect the problem is that we're not passing the relevant bug-event through the plug-in pipeline before we extract the summary text.

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This only occurs for 'empty' edits. If you set some text via CaseEventEdit, summary text will be regenerated. The bug is that if the most recent edit action is to set text to an empty string, the summary isn't being updated. Until this is fixed, a workaround is to use a blank string (" ") rather than an empty string ("") if you need to blank out the summary text. – Jude Allred Oct 18 2010 at 20:26

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