Question

Hello,

Every time I log into the Fog Bugz plugin in VS 2010 it crashes immediately. I've double-checked my password and URL. Any suggestions?

Problem signature:
  Problem Event Name:   CLR20r3
  Problem Signature 01: devenv.exe
  Problem Signature 02: 10.0.30319.1
  Problem Signature 03: 4ba1fab3
  Problem Signature 04: System.Xml
  Problem Signature 05: 4.0.0.0
  Problem Signature 06: 4ba1dfec
  Problem Signature 07: 710
  Problem Signature 08: 27
  Problem Signature 09: System.Xml.XmlException
  OS Version:   6.1.7600.2.0.0.768.3
  Locale ID:    1033

Additional information about the problem:
  LCID: 1033

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Case FC1960242

Answer 1

I'm looking into this but I've been unable to reproduce the problem so far.

Would you mind capturing the requests made to FogBugz by the VS plug-in using Fiddler and sending the trace to us so we can see if anything strange is going on?

The trace will have sensitive information in it (your password/api token), so I'd recommend going through the trace and removing passwords/tokens before you send it in or post it anywhere.

Once you've got the trace you can send it to us at: customer-service@fogcreek.com, linking to this question or citing the case number (Case FC1960242) should be enough to make sure it gets to me.

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Taking the trace is relatively easy once you've installed Fiddler, Visual Studio should automatically use the correct proxy settings, so once Fiddler is up and running all you should need to do is log in and then export the trace.