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I've just started using FogBugz (many thanks) and created a new case assigned to myself and filled all fields I found in newly created case. The problem is that I didn't receive an e-mail about new case assigned to me. Is it because I didn't configured notifications or is it a bug or it works as designed? P.S. I used to work with JIRA and there when you're an assignee you're receiving emails if issue was created or updated. But here in FogBugz I don't receive any emails. Thanks in advance. |
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The reason you did not receive an email is because you are the one that made the changes. FogBugz typically sends emails to all users subscribed to a case, as well as the assignee of the case once the changes have been made (so, if you re-assign it, the newly assigned person gets the email, not the old one). If the person making the change would have been sent an email based on the above criteria, the email is NOT sent to them with the idea that, since they made the change, they don't need to be told that they made the change (since they just made it!) |
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