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I am using on demand at 8.0. I am able to construct a filter referencing the 'All Active' status settings. In my case I am constructing a search across a subset of all the projects I have. I want to build a search such as project:=1 or project:=2 or project:=3 status:All Active but that does not seem to work.

I have identified all the active status values using the API ... but would prefer to not have to key in all the entries (we have some workflow modifications).

Is there some shorthand way of identifying all active status values in the search?

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You probably want parentheses around your project queries, or the status axis will only apply to the last project. – Ted Sep 24 2010 at 17:16
@Ted: FB8 does that for you. Enter project:=1 or project:=2 or project:=3 status:Active and FogBugz reformats it to ((project:"=1" OR project:"=2") OR project:"=3") status:"Active". – Greg Saven Sep 24 2010 at 18:13

3 Answers

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Lose the word "All". Your search string should read:

project:=1 or project:=2 or project:=3 status:Active
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That does not give me what I want ... that returns only cases where the status is Active, what I want are all cases where the status is any status NOT resolved. All Active seems to provide that and I am trying to emulate that behavior. – grasch Sep 27 2010 at 11:23
@grasch: I'm not following you. Searching for status:Active only returns cases that are NOT resolved. That's what "Active" means. – Greg Saven Sep 27 2010 at 13:56
We have a category identified as Misc. Within that category we have identified 3 status values in the Active group (we use the workflow plugin). Those status values are Active, Assigned, Working. If I enter in a search such as Category:Misc Status:Active (as you propose) all I see is the cases where the status matches the literal 'Active', cases with a status of Assigned or Working do not appear. I had hoped for a method for entering in my search request in a fashion similar to what is available on the Filter now (the 'All Active' option is smart enough to present all 3 to me. – grasch Sep 27 2010 at 14:45
@grasch: You mean you have customized statuses, like All Active? Have you tried project:=1 or project:=2 or project:=3 status:"All Active" with quotes? I think you will have to make your situation more clear to have anyone help you. – Michel de Ruiter Oct 7 at 6:59
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I too am looking for the exact same solution. We also have a number different "Active" states varying in the categories, but the status:active only returns the cases which are set to the exact string "Active" and none of the other states are returned. "All active" seems to look for exact string and returns nothing.

Or to restate the problem, find all cases NOT RESOLVED

For now I found a workaround by prefixing all the active statuses with "Active " and searching with status="Active*" (notice the star)

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Was there a resolution to this issue? I am looking for the exact same solution. We have different "Active" states as grasch, but the status:active only returns the cases which are set to the exact string "Active". None of the other states are returned on the request.

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