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I have recently been given access to our corporate fogbugz site (Version 7.3.5 DB 745, Build 2169) to set up a new project.

I now have 220+ new features added into the system several of which have been assigned to one of two milestones that I set up ahead of time.

However, when I try to filter on milestone I cant. Whether I start from the "Filter: ..." line at the top of my case list or if I go into Filters -> Customize... menu, I get the same result. The list of milestones to filter on only includes "All" and "Undecided". Neither of my two milestones show up.

With the site administrator, we have examined the database and everything looks good there. There is nothing anomalous on dbo.FixFor, the foreign keys to the project table are fine, etc. We have also confirmed that non of the other projects can filter by milestone either.

If this is a bug, I would expect to see more mention of it, but if it is a configuration issue, we are stymied as to what is causing it.

Any ideas?

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Are you filtering by Project first? – Bradford Sep 23 2010 at 13:39

1 Answer

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In order to filter on Milestones that are associated with a project, you first need to add that project to the filter. Then you should see all of the milestones associated with that project, and be able to select the one you want. Sorry about the confusion, and we'll try to make that clearer.

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Thank your for the info. That is pretty counterintuitive for persons who have access to only one project! Now that I understand what is going on, I discovered a similar problem trying to filer on a new custom status for features ("Ready for UAT"). I could apply this filter in the custom filters page and nothing would happen. However, if I applied it using the Filter line, it automatically included an additional filter to only show Features. So it seems that there are several places where there are dependencies between filter criteria and non are especially obvious. – Ken B Sep 23 2010 at 15:05
Got it. I suppose it would be nice to at least provide project-keyed trees of milestones under 'Milestone' in the filter menu - we're trying not to show you data you're not interested in, but if it's making filter-by-milestone hard to figure out, then we need to find a workaround. – Brett Kiefer Sep 27 2010 at 16:24

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