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It would be nice if FogBugz could get rid of the antiquated form field upload for case attachments and use a Flash file uploader to provide a progress bar. It's also possible to completely get around the max HTTP request size using Flash.

Of course if Flash is not installed or is blocked, it should degrade gracefully to the old uploader.

Just like gmail attachments. http://news.cnet.com/8301-17939_109-10172894-2.html

This also has the advantage that the files can begin uploading before the case is submitted, while the user is still typing out the case (if they choose to attach the files first). This can save a lot of time.

Case FC1953706

edited Sep 17 2010 at 13:11

Rob Sobers
5,575●7●21

asked Sep 17 2010 at 1:58

Samuel Neff
875●3●9

Brett Kiefer · Accepted Answer · 2010-09-17 12:45:45Z UTC

1

Case filed. We like the Gmail uploader, too!

answered Sep 17 2010 at 12:45

Brett Kiefer♦♦
2,710●3●5

Spencer · Answer 2 · 2010-09-24 16:40:30Z UTC

2

I would suggest looking at Plupload, we use it exclusively now and it has some amazing features. http://plupload.com/

answered Sep 24 2010 at 16:40

Spencer
21●1

Plupload sure makes it easy to work with different types of upload-engine and gracefully degrade between them based on what the user supports. – BurningIce Nov 2 2010 at 18:18

Kristen · Answer 3 · 2010-09-19 08:52:57Z UTC

0

I'm not familiar with the Gmail uploader (probably the only person on the planet!) but in case helpful: looking at that link it is similar to what Wordpress use (and possibly is used by YouTube too), from this open source offering:

http://www.swfupload.org

http://swfupload.googlecode.com

answered Sep 19 2010 at 8:52

Kristen
21●2

swfupload is decent, but it's also possible to bypass the max file size limitation with Flash by splitting up the file and sending in pieces, reassembling on the server. swfupload doesn't support this and since many people have requested being able to upload very large files to FogBugz, it would be a good feature to have. – Samuel Neff Sep 20 2010 at 1:53

Caio James · Answer 4 · 2011-02-25 18:47:13Z UTC

0

A progress bar would b great, but I wouldn't want one if it meant using flash!

answered Feb 25 2011 at 18:47

Caio James
45●1●5

Jose · Answer 5 · 2013-05-13 19:18:36Z UTC

You don't need Flash. You can do it with CSS and JS, both the progress bar and the click-to-open Open File dialog box. Right now it takes two clicks to attach a file. We have this in our own internal website, so I know it can be done ;)

Feature request: Replace HTTP form file upload on case edit with Flash based uploader and progress bar

5 Answers