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In FB8 I am having an issue when changing a case status, that the "Assigned to" person is reset to the default account, rather than staying whom it was before one changes the status selection. -Blake I am currently running 8.0.12 on a W2k3 Std Server w/ IIS and SQL 2008 |
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Does the assignment change happen when you're Resolving a case? Perhaps your Workflow is dictating this behavior. To check, navigate to |
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As Rob said, this sounds like a Workflow issue. If your Workflow configuration isn't set to change the person a case is assigned to when you change it's status, this might be a bug. If so, can you let us know what browser you're using to browse FogBugz and if you see the same behavior in other browsers? |
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Thanks everyone. We had installed the Workflow plugin and that was where the issue came from. All Set now. |
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