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I want to create a publicly-accessible page in FogBugz which allows a community user to add to a case as if they had emailed into FogBugz. I need my plugin to create a new bugevent of the email variety with the user's email address in the From. This doesn't seem to be possible.

In the other direction, can a plugin send an email from a case, as you can with the XML API (cmd=email)?

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edited Jan 24 2011 at 18:50

asked Sep 9 2010 at 19:53

adambox♦♦
21k●14●47

Ted · Accepted Answer · 2010-09-10 16:06:15Z UTC

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Alas, not really. The plugin interface provides access to a lot of the objects that make up FogBugz (like CBug), but doesn't necessarily expose much of the code.

answered Sep 10 2010 at 16:06

Ted♦♦
4,880●3●10

adambox · Answer 2 · 2010-09-10 20:56:38Z UTC

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Plugins can't send email from a case, but as of FogBugz 8, they can now send a separate email via the new CPluginApi.Mail.SendTextEmail() method.

edited Sep 10 2010 at 20:56

adambox♦♦

answered Sep 9 2010 at 20:50

db♦♦
11.5k●7●13

	In the case of using the CPluginApi method, does it actually send an email or is it directly created in the database? And does this mean that the BugEvent entry will be created as if it came from the user's email address? – Roman Sep 10 2010 at 8:00
	Sorry, I may have mis-read your question. The CPluginApi.Mail.SendTextEmail method only sends an email. It is not associated with a case in FogBugz in any way. – db♦ Sep 10 2010 at 13:55

Can I create a new incoming or outgoing email case event with a plugin?

2 Answers