Just wondering if a user can be automatically subscribed to cases assigned to them? Is there a way of doing that?
|
0
|
|
|
|
|
3
|
The closest existing mechanism for that is the AutoSubscribe plugin, however it doesn't have a specific "When assigned to me" hook. It's able to automatically subscribe you to things that you edit, so that may be similar enough. As cdeszaq mentioned, if the case is assigned to you, you will receive all of the same notifications that you otherwise would if you were subscribed. The primary difference is that with a subscription, you'll continue to receive notifications even after the case is no longer in your hands. If the exact behavior you described is what you need, then it wouldn't be very hard to write a plugin to accomplish that- it could be modeled off of AutoSubscribe. |
||
|
|
|
0
|
In a way, that is the case. FogBugz only sends emails about case changes to 1 person: The person the case is assigned to. Other users can also subscribe, but in general, the only person the case event emails are sent to is the current (or the up-coming in the case of re-assigning) assignee for a case. |
||
|
|
