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I have cases which have a ticketurl set, making them publicly accessible to anyone with that URL. I want to remove this public access. I know how to change the URL to remove the "your cases" list, but in this case, the full URL is already out there.

flag	asked Sep 2 2010 at 14:34 adambox♦♦ 24.1k●1●22●64

adambox · Accepted Answer · 2011-02-01 15:19:17Z UTC

2

Warning: this is a hack, make sure to look at Ted's comment too.

The ticket url value is generated by FogBugz whenever a case is created and when you email out from a case.

To remove public access to any case, you just need to know its access URL (e.g., http://yourfogbugz/default.asp?123_saldkfh). Simply load the case in your browser and add this to the URL:

&command=removeExternalAccess

This will remove external access permanently for this case.

edited Feb 1 2011 at 15:19

answered Sep 2 2010 at 14:36

adambox♦♦
24.1k●1●22●64

	Ted's comment?! – Michel de Ruiter♦ Sep 24 at 9:31
	Note: the correspondent can add this to the URL as well, breaking his own access. – Michel de Ruiter♦ Sep 24 at 9:31
	This works with both types of ticket URLs: single case and full tickets. – Michel de Ruiter♦ Sep 24 at 9:32

David Baldwin · Answer 2 · 2011-01-28 11:34:01Z UTC

0

The release notes for 8.2.22 imply that this can now be done without resorting to a hack:

•External "ticket url" access to cases in a public project can be removed on a per-case basis.

Unfortunately I cannot work out where this can actually be done! Can anyone help?

answered Jan 28 2011 at 11:34

David Baldwin
1

here is my updated answer with the supported method: fogbugz.stackexchange.com/questions/4318/… – adambox♦ Feb 1 2011 at 15:19

How do I remove cases from the public status page?

2 Answers