Question

Quoted directly from user allanwith here.

I almost never use the start page cause it's mostly "dead" information, which doesn't really tell me anything I want to know. Most of the links on the start page I can get to in other ways. Why isn't the start page more alive? I want to catch all of the cases that matter to me. I want to see when something happens on a case I've been involved ind. I want to be able to quickly ascertain if something needs my attention or is something that I can take action on.

IMHO FogBugz is a litttle too much about the bugs and too little about the bugevents (bugevents are the comments, the mails, the changes you make to a bug).

This could be done in several ways, but how about this: Let's have the start page be turned into a feed. Individual feed items could be the latest bugitems. By default the feed would show me bugevents from cases that I have been involved in, one way or the other, Show me my own filters on the left, and show a small number which tells me the number of bugevents that I haven't seen yet for each filter. Like so:

Inbox (32)
Project This
Project That (1)
Customer This
Customer That
Custom Filter A (3)
Custom Filter B

Filters would still be the same ones as we have now, so the number (3) for Custom Filter A above could mean that the same case had been updated three times with three different bugevents. Or maybe the number would be the number of cases that had been updated, I'm not sure.

... see where I'm going with this? By putting more focus on the bugevents the start page comes to life and starts to really show me some of the info that I really want to see. There is a plugin "FogBugz News Network" that does this in part, but I want it on the start page, integrated with filters, and so on.

I would need longer time to really think this through, but you can do it, you're smart people :-). And yeah, of course this idea has been inspired from other web services. An alternative version would keep focus a little more on the cases and only show the cases that had been updated in the feed, not every single bugevent. Then each case would be more like an email-conversation (as it already is).

Thank you for listening and keep up the good work (and sorry for the long answer)

Case FC1950020

Answer 1

Completely forgot about this suggestion, but great to see it being considered.

This could be combined with my other suggestion about improving how duplicate and subcases are displayed. Such that viewing a single case would actually be the equivalent of filtering the feed of bug events to that single case, but you could expand this view to include bug event from subcases, related cases and duplicate cases, so that you could see the whole history of events.

This is valuable, because I have users that sometimes get confused about the case numbers and write a new mail, which might contain valuable information which I would want to see in the chronically correct order. This is not possible today.