Question

How can you import all of your cases from another issue/bug tracker?

Answer 1

Note: Any importer is subject to the vagaries of the data it's looking at. We have plenty of time to help you through the process of getting your info into FogBugz, so don't hesitate to contact us.

Importing from Bugzilla

FogBugz 8 or later.

Navigate to: http://[your_fogbugz_url]/importBugzilla.asp

You should see a form that lets you point to your Bugzilla site and select which cases to import into FogBugz. Contact us if you run into any issues.

Importing from Excel

A user has posted a simple method of importing from an Excel spreadsheet using the XML API here.

Another user has written a small Windows app, CaseImporter, to import from Excel.

You can also try this older CSV import tool.

Importing from Mantis

The MantiBugz importer uses the FogBugz XML API, so can be used for either FogBugz On Demand or local installs.

Importing from Jira

Jira is another common tool which customers wish to import into FogBugz. See this post for information.

Importing from Trac

FogBugz has a Trac importer.

Importing from Other Tools

The FogBugz API is sufficiently powerful to use for exporting another bug tracker's historical information into FogBugz. It has the advantage of not needing direct access to the database, so you can use FogBugz On Demand. If you're thinking about doing this, we have friendly developers who can advise you on the process and who are very interested in what you've been using and how you're moving forward. Give us a call and we'll chat!

Answer 2

All: I found that the answer above worked perfectly, but wasn't facile enough for my client, so I wrote a VB application that does the trick. Also, I wrote it so that it pulls straight from the Excel spreadsheet, so no export is needed.

http://devshed.us/Products/FogBugzCaseImporter.aspx

(please up vote this answer if you found it useful)

Answer 3

To import from Unfuddle one may want to try and use two tools that we wrote for such migration:

• unfuddle-backup-parser
• fogbugz-importer

Using these tools we've successfully imported all existing Unfuddle tickets (with full history) into FogBugz.

We will be happy if FogBugz team will show any interest in developing official importer based on these tools.

Answer 4

Well I tried the recommended tools, none of them are working. So the solutions is to create a tool to import bugs Your Self.