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I want to find out if work is running smoothly to assigned members. How can I determine that?

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I want to find out if they're spending the right number of hours in their progress. – Mohsin Jul 22 2010 at 14:41
you can look at the "elapsed" time on the case to see how many hours have been logged against that case – adambox Jul 27 2010 at 17:39

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The burn-down chart might do what you are looking for. If that isn't it, there is also a chart that shows how the estimated timeline has moved over time (See the help docs for more info on the reports)

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