Can I create a custom field to define several cases to one case? If so, how?
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Hmmmm ... What do you mean with "to define several cases to one case"? Can you be more precise? |
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You can relate cases simply by typing "case 1234" in the body of another case. A two-way link will be formed between them, listing the other case in the "see also" section on the left-hand side. You can also use subcases if you prefer, making a number of cases subcases of another to group them together. there is no way to actually combine the events of one case with another. |
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