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I'd love the ability to set a reminder/alert on a case that reminds me that something needs to be done at/by a certain date/time. The simplest implementation would probably send me a regular notification email. A much cooler implementation would use JavaScript to make an alert box appear that I could snooze or dismiss. |
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locked by Rich Armstrong♦♦ Sep 21 2011 at 17:20 |
closed as no longer relevant by Rich Armstrong♦♦ Sep 19 2011 at 17:06 |
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Check out the Do Later plugin for adding reminders to cases. For a more in-depth look, check out our blog post announcing the plugin: Procrastination is Underrated. |
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In many ways, the escalation report could be re-purposed and expanded to take care of this. If it was made more useful, and made able to be tied to a filter, then the filter itself can be used as the list of things to send an alert email on. The main way that comes to me for using this would be to have a filter that only picks up cases with a due-date that is less than 3 days out. |
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We've filed this request with the FogBugz team. Show your support for this feature by voting up the question! |
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Yes this would be awesome. Maybe also have the option to tie the alerts to a filter that can run at scheduled periods, and whenever there are results, you get alerted with a summary. Ex: Filter = Cases assigned to me that are due in the next 3 days Schedule = Repeating Every Day at 8am So, whenever my filter has results, I get an email at 8am. |
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