We have 12 Inactive user accounts which continue to appear in any of the 'user' filter options, e.g. 'Assigned Users'. When cases are closed they are 'Assigned To = CLOSED' and for Open cases they cannot be assigned to an Inactive user thus there is no need for them to appear as a filter. Is there a way to remove or hide them from the 'Assigned To' filter options?
Edit: I'm changing this to a feature request. I find Adam's suggestion of reactivating all those inactive users and removing all their permissions too inconvenient. What if I have hundreds of inactive users? Plus, I'm an admin and it wouldn't do me any good. I'd still see them in those lists.
I understand that there will be times when you want access to those inactive users, but most of the time they're just clutter. Perhaps you could have a more... link that will display them if you need them?
UPDATE : This is forthcoming in 8.5.