Question

This post covers the specific case of the Custom Fields plugin. How about fields added by other plugins, such as Project Backlog or MyAwesomePluginIMade?

Case FC1902019

Answer 1

The plugin author needs to enable this functionality:

1. In the Case Edit view, check the Request object for a parameter with plugin prefix, e.g. P34_myparamname
2. Put the value in your field (in its DialogItem)

This requires the user to know the ixPlugin, which is dependent on the order of installation, and can change if the plugin is removed and reinstalled (but not if it is merely disabled and re-enabled). Here's how to get started with plugin-dev.

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We have a case open to consider making this easier for a future release (possibly allowing access to fields automatically, or letting the user use sPlugin instead of ixPlugin). Please up-vote this question to show your support for adding this feature.