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Just upgraded to 7.3 and can't get to the initial page (/default.asp?pg=pgSiteConfigure&fInitial=1). It gets into an infinite loop of redirects.

I've tried to reinstall 7.3 from the executable to no avail.

edit: You can see the loop in action here: http://XXX.XXX.XXX.XXX/

Any thoughts?

Mike

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1 Answer

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Hmm. I'm not sure why this is happening, but you can try update the initial configuration setting in your database:

UPDATE Setting SET sValue = 1 where sKey = 'fInitialConfigDone';

And then you can setup your mail, etc. via the Admin menu.

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Apparently this has been a problem for a while. I'm running version 7.2.17 (DB 741, Build 1634) and ran into this problem this morning. Thanks for the answer! However, we have custom authentication settings using LDAP, and ALL the server settings were gone or returned to default after the fix. Thankfully we had a backup and were able to restore the settings no problem. Just an FYI for anyone else who hits this problem. I hope the Fogbugz team is aware of this? – Mike Caron Jul 15 2010 at 15:27

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