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I want to add a category "Code Quality" which doesn't really fit the existing items of "Bug" "Feature", "Inquiry" etc. It seems that the existing items affect workflow (e.g. possible resolutions, and I never understood what "Schedule Item" is supposed to do) - I don't know what other changes a new category requires. |
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In order to create your own custom categories, you'll need to install the Workflow Plugin. Once you do, it's dead simple to add a category -- just go to Admin -> Workflow -> Categories -> Create new category. The Schedule Item category is typically used as a general time sink. For instance, if you have a recurring general task like "backing up QA", that can be a schedule item. It's not tied to one particular feature or bug. You'll log any time spent fixing bugs that QA reports to your single schedule item task. |
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