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1

Hello!

We run FB Version 6.1.44 (DB 632, Build 369)

Issue: frequently, we (by accident) assign a case to a user who cannot see the case. This happens because of the way FB security works.

FB does throw a warning when a case is assigned to a user who has no rights to see the case, but the warning is unobtrusive.

We want to add a BIG RED GRAPHIC to the warning, so that this problem is UP THE NOSE of the user making the mistake.

Where/how do we do such a customization?

Thank you!

edited Jul 17 2010 at 1:43

adambox♦♦
20.9k●14●46

asked Apr 9 2010 at 5:49

sam jones
896●3●12

James McLeod · Answer 1 · 2010-04-09 14:01:25Z UTC

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If you upgrade to V7, you can do this easily with the BugMonkey plugin: just set the CSS for "All Visitors to the Site" to include a line like:

div.bugTip {color:red; font-size:larger}

answered Apr 9 2010 at 14:01

James McLeod♦
3,030●1●4●10

I see that in v6 this element has the same class name, so I guess we can just modify FogBugz CSS manually... – alexu Apr 9 2010 at 17:24

I am looking for a feature in FB, not a hack that will prob break on next ver of FB... – sam jones Jan 9 at 22:31

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That's odd; I thought that your initial post stated you said you were looking for a customization, not a feature. My mistake. – James McLeod♦ Jan 10 at 2:25

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@sam Give this customization a try, I think it is exactly what you need! – Michel de Ruiter♦ Jan 17 at 0:00

sam jones · Answer 2 · 2012-01-16 19:50:23Z UTC

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I pushed this to a feature request.... http://fogbugz.stackexchange.com/questions/9770/feature-request-better-flagging-for-cases-invisible-to-the-assignee

answered Jan 16 at 19:50

sam jones
896●3●12

How to modify the WARNING that FB gives when assigning a case

2 Answers