Possible Duplicate:
Feature Request: Better flagging for cases invisible to the assignee
Hello!
We run FB Version 6.1.44 (DB 632, Build 369)
Issue: frequently, we (by accident) assign a case to a user who cannot see the case. This happens because of the way FB security works.
The solution is for the creating/editing user to change the project the case is in, so the target user (the assignee) can see it.
How can we query FB to see all these "lost" cases?
Thank you!