In many cases, our FogBugz users have to send e-mails from FogBugz to a third party. Most of the time, they are sending to someone within our organization. It would be great if there was a way to pre-populate the auto-complete list for e-mail fields ("Correspondent", "To", "Cc" etc) with contacts from Exchange.
Basically, I want to import all Exchange users into FogBugz (not as users though) to be able to send them an e-mail just by entering their name.
Is it possible to import e-mails like this through the API or on a database level?
Note: There is a gotcha here. The addEmailAddress command takes a parameter named sFullEmail but the others take sEmail. We have case FC1964424 open to normalize this (and also to make sure the responses are more informative.
Surely there could be a more graceful way to do it? The other problem is when a correspondent changes their email address (company name change). It doesn't matter how many times I key in the new email when sending responses to a case, the auto-complete entry comes up with their original (and now obsolete) address.
It would be really nice to have a contact directory with maintenance features to add/delete/update/import contacts for all users to have access when sending emails. A pop-up address book for choosing the address would be nice too.