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We have a number of projects, most of which contain two areas: Documentation and Software. Occasionally, the project in which a bug occurs is not clear (our customers typically deploy a suite of interoperable products we supply which interact with third-party software and hardware, which complicates troubleshooting to the extent that front-line support staff cannot always determine where the root cause of a problem lies).

When we change the project, the area is reset to the first in the alphabetical list of areas, which usually goes unnoticed. In our case, since the bulk of our problems are software-related, the fact that Documentation occurs before Software in the dictionary means misleading information can easily appear in our FogBugz installation.

The following behavior would be preferable:

(1) If the new project contains the same list of areas as the first project, the new area should match that of the originally-selected area.

(2) If there is no matching area, the default area should be configurable per project rather than relying on an accident of alphabetization.

(3) (per cdeszak's suggestion below) Some visual indication if the area is changed due to editing the project.

Fog Creek Case FC1866056

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At the very least, some visual alert, like a border pulse, would be useful on fields that get changed when the user changes something. Changing the project or area is a perfect example of this. – cdeszaq Mar 18 2010 at 14:29
Good idea - I think I'll steal it! – James McLeod Mar 18 2010 at 14:49

2 Answers

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We have a case open to consider this feature for a future release. Please up-vote this question to show your support for adding this feature.

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This has become a huge issue for us. In our case, we have 50 or so areas, and it is common to move several cases at a time, which becomes a real issue if the area gets reset. Is there any hack or workaround.

(can I get my 1000+ users up-vote? :-))

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