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How big can a FogBugz database get before problems (of any kind) are encountered?

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FogBugz was designed from the ground up to be scalable to massive databases. The database itself can be stored in Microsoft SQL Server; Microsoft has reported production databases as large as 5 terabytes (5319 GB) in SQL Server. Our database schema is highly optimized with carefully selected indices, and since it's running on industry-standard database servers you can performance tune as necessary to optimize for your particular needs.

Our own production FogBugz database has over 800,000 cases in 5GB and runs quickly on an inexpensive Dell server without generating any significant load. If need be, you can create a farm of FogBugz servers accessing a single clustered SQL Server database. We have fine-tuned the code to prevent accidental data overloads; for example if you try to do a query that is going to take two hours and return 100,000 rows, we'll stop after the first 500.

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We've seen customers with 20-32GB databases, which only really happens if you're submitting lots of logs or attachments via email. Our internal database is now nearing 2 million cases and is still under 10GB with no problems.

If you expect your database to grow large (through email support or lots of logs), do yourself a favor and use SQL Server. MySQL is just not as good.

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