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I closed a case and moved it into the spam area, but it's not being auto-deleted. What conditions need to be met?

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  1. The case must be closed (i.e., fOpen = 0)
  2. The status of the bug must be Resolved (SPAM) (i.e., ixStatus = 13)
  3. The number of days that have elapsed since the cases's dtClosed must be greater than or equal to the nDeleteSPAM value for the bug's associated ixMailbox
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Looking at CDailyTask.was, there seem to be more conditions involved. For example, it's also looking at area type (Area.nType = 3), case category (Bug.ixCategory = 3), whether the case has an associated mailbox (Bug.ixMailbox <> 0), whether the case was replied to (Bug.fReplied = 0), etc. – danielm Feb 23 2010 at 23:57

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