We are leaning towards using fogbugz as bugtracking/crm app with our software, but, we are missing one very important option - the phone number. We can add the phone number field to the new case entry, but, this doesnt really get us there. Is there room in the db to add the phone number field when a community user registers?
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Greg has a good idea, and you could write a plug-in to manage additional info on community users (and/or enable them to do so). The plugin architecture allows you to change the user list and edit user page. You could make a plugin that simply allows you to edit the phone number for community users. |
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I don't know if this is an acceptable workaround, but an admin can specify a phone number for a community user after they have registered. While editing the user, temporarily make them a Normal user by clicking on the Normal tab, enter their phone number, then switch them back to a Community user. The phone number will persist and appear on the Users list. |
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