There's certain resolution or reactivation statuses where I'd automatically like to bounce the case back to the last person who was assigned to it. Can I have a Last Assignee user tag for the workflow plug-in?
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We have a case open to consider this feature for a future release. Please up-vote this question to show your support for adding this feature. |
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While not always the exact last assignee, we found that the two special persons |
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