Question

How do I back up my FogBugz installation in case of disaster?

Answer 1

FogBugz stores all the data it needs to run in the FogBugz database. If you've backed up this database, you've backed up FogBugz. Here's instructions on how to back up that database depending on how you have FogBugz installed and what type of database you are using.

FogBugz On Demand

If you are using FogBugz On Demand, there is no need for you to back up your database. We are constantly taking snapshots of your database and shipping them to our other data centers in case of a catastrophe. We are also taking nightly backups. You can read more about our FogBugz On Demand Infrastructure on our website. If you still need to grab a backup for testing purposes, or reporting purposes, you can do so by going to Settings->Your FogBugz On Demand Account. You'll find a link there which allows you to download your database.

Microsoft SQL Server

Microsoft has a knowledge base article on how to back up your SQL Server database. You can find the physical server your database is on by looking under Admin->Site->Database tab in FogBugz. Make sure that every time you do a backup you are shrinking the transaction logs to keep them small.

MySQL

MySQL has a knowledge base article on how to back up your MySQL database. You can find the physical server your database is on by looking under Admin->Site->Database tab in FogBugz.